Privacy Policy

Privacy Policy

Cargomatic (Thailand) Co., Ltd. (“Company,” “We,” or “Our”) recognize the importance of protecting your personal data. This Notice of Privacy Policy to business partners, our customers, lessees, and our employees (the “Privacy Policy”) describes how to collect, use, expose Personal Information, whether employees, authorized persons, directors, shareholders and other coordinators of business partners (e.g., suppliers or service providers) (“Business Partners,” “you,” or “yours”) in connection with our business relationships to provide you with knowledge of the right to the protection of personal data and how our personal data is used. Your personal data will be collected, stored, used, and disclosed by us because we have a business relationship with you or the business partner you have worked for, act or represent, such as our business partners who have provided us with goods or services, or worked with us by providing products or services to our customers, or other communications with us related to the business.

According to this Privacy Policy, “Personal Data” means “any information relating to the person or that makes it possible to identify that person.”

The Company reserves the right to amend this Privacy Policy from time to time, so please check when this Privacy Policy was last modified on a regular basis. Any changes will take effect immediately when we publish such revised privacy policies on our website or application. We will notify you if significant amendments or improvements are made as required by law. In case an amendment that deprives you of your rights to sensitive information in accordance with this Privacy Policy, the Company will proceed to obtain your consent first, unless otherwise required by law.

1. What types of Personal Information do we collect?

We may collect or receive the following types of information, which may include your personal data directly or indirectly from you or other sources or from our affiliates or subsidiaries. The nature of the information we collect depends on the context of your communications with us, including the services or products you require from us and from companies in the information ecosystem.

(Data ecosystem) of the Company.

1) Personal Information including title, first name, last name, age, date of birth, gender, nationality, photography, qualification, insurance information, house registration, occupational information (e.g., place of work, job title), information on government-issued cards (e.g., id card number, passport number), signature, license, or other identification document.

2) Contact information including telephone number, mobile number, social media ID (e.g., LinkedIn, Twitter, Facebook, Instagram, LINE ID), residential address, country of residence, electronic mail (e-mail) address and other contact information, including a list of employees you are associated with.

3) Vehicle-related information including driver’s license, vehicle registration, vehicle registration information, as well as details of the vehicle.

4) Financial information including bank accounts, credit cards, deposit books, accounting statements, bank guarantees, and other financial information.

5) Financial position including your information regarding risk profiles for thousands of business friends, credit rating and repayment capabilities, information in accordance with the declaration of suitability, including contract information that appears on other interactive documents, such as letters that the Company has communicated to you.

6) Technical information includes:

(1) GPS location information when you enable location features.

(2) Information browsing online services on the Company’s platform, such as websites or applications, other platforms of the Company.

(3) Details about the Internet service provider, domain name, IP address, or website that brings you to the Company. Online usage data collection may include the use of cookies or web beacons to help companies develop platforms or to streamline online services on the Company’s platform.

(4) Cookie information and other information arising from your visit to the Website or using the Application of electronic devices by the Company to receive or record information from your browser or electronic device.

(5) Other technical information from the use of online services on the Platform or operating system or any other online channels of the Company and/or business partners or affiliate information.

(6) Marketing and communication information, including the intention or application to receive information or marketing news from the Company and/or its business partners, as well as any relevant details.

(7) Other information such as audio / visual information in case of contact at the company’s office or transaction via video call or via the company’s telephone number.

(8) Any other information that is considered personal data under the Personal Data Protection Act.

(9) Sensitive information, including information about race, religion, political opinions, physical or mental conditions. Disability, disability. Health information, medical records, blood type, criminal record. Biological data, which uses techniques or technologies related to the use of physical or behavioral characteristics, enables biometric information, such as fingerprints and iris scanning information. The Company does not have a sensitive privacy policy unless the Company obtains the consent of the data subject for the purpose of (a) proving the identity of you who subscribed to the Service and/or transacted with the Company. If you wish to use biometric data to prove your identity and/or (b) use it as your electronic signature when transacting online or digitally or on the Company’s website.

(10) Personal information of other persons. In the event that you are required to provide other person’s personal information to the company, such as relatives’ information, spouse, child, referral person or other person who may receive the order on your behalf, or an emergency contact, or beneficiary, referrer, or solicitation of purchases or products or subscriptions. Such a person’s personal information collected may include, but is not limited to, title, first name, last name, id card number, house registration, telephone number, postal address, etc.

If you provide other person’s personal data to the Company, you represent and confirm that you have informed the Company of the Privacy Policy and/or acquired relevant consent and ensure that you have the right to provide those persons’ personal data to the Company in accordance with the Privacy Act.

2. Why do we collect, use, or disclose your Personal Data?

According to having a business relationship with you, we collect, use, and disclose your Personal Data for the following purposes: for the legitimate use of the Information, for the making or fulfillment of contracts, for compliance with the law, for the public interest, for permission, or as permitted by law, which may be the following cases:

Business communications include trading operations, communicating with partners about goods, our services, and projects or those of business partners, such as responses to inquiries or requirements, notification of progress, outcomes and management related to our relationship.

Selecting a business partner includes checking the characteristics and status of the business partner, monitoring, analyzing status or backgrounds, or identifying and classifying your risks and business partners (including moderation of information on conflicts disclosed to the law enforcement divisions of the government and/or the government’s list of risk takers), assessment of your suitability and qualifications and business partners, notification to bid or participate in a bidding process, fulfillment of contracts with you or your business partner.

Managing business partner information includes maintaining the status and improving the roster of business partners (including your personal information), storing contracts and related documents that you are referring to.

Relationship management: planning the implementation and management of contractual relationships with business partners, such as the execution of trading transactions or orders for goods or services, training arrangements, payment actions and management, accounting, auditing, payment claims, guarantees and receiving payments, shipping management, service support, and recording and tracking stored data.

Business analysis and improvements include conducting research, data analysis, evaluating, surveying, researching, and preparing reports on products, services, and performance of your or your business partners. Developing and improving marketing strategies Products & Services.

Information technology systems and support include providing information technology systems, including notification systems for using, creating, maintaining, and managing access to your computer systems as we allow access. Delete an inactive partner account, provide systems for business control so that our business can operate, and to identify or solve problems in our information technology systems and to maintain our systems safely and continue to effectively develop, use and maintain information technology systems.

Security and surveillance systems include providing authentication, access control and access logs, surveillance systems, active tools and internet systems, reliable security information systems, crime prevention and suppression, risk management and fraud prevention, as well as security-related processes in our area.

Dispute management includes resolving disputes, enforcing our contracts, founding rights exercise, or dispute legal rights.

Examining grievance and/or prevention of crime or corruption.

Compliance with the law in accordance with the policies used internally and legally. Generally defined by law, guidelines for the practice, or compliance of recommendations to avoid any disputes. From expert advisors in the field.

Coordination and interaction with employees, officers, or courts of various jurisdictions

Marketing objectives include notifying you of useful news or ad posts. Events, new service offerings, preparation of data research surveys.

Compliance with appropriate business needs, including but not limited to in-house management, training, quality of service, inspection, reporting, offering or filing documents for various purposes, data processing, risk management, statistical data execution, trend analysis and planning, or other related activities.

Business management, including but not limited to normal corporate management and storage of our business data. Record correspondence related to our relationship with you, or management or due to resolving issues.

Where we are required to store your personal data in accordance with the law, or for the binding or fulfillment of the contracts we have with each other and you are unable to submit information when required, it may result in us not being able to achieve the above-mentioned objectives.

We may use information about you for purposes not mentioned above. In such cases, we will provide additional privacy policy that you should understand in conjunction with this Privacy Policy. In case of obtaining consent for collection arrangements Why use or disclose your personal data for specific reasons, we will notify you and give you consent as is the case to be.

3. Whoever we may disclose or transfer your Personal Data to

We may disclose or transfer your Personal Data to third parties as specified below, who collect, use, or disclose personal information for the purposes of this Privacy Notice, which may be within Thailand or outside Thailand. You can access those third-party privacy notices to learn more about how such third parties collect them. You are also subject to the terms of those Privacy Notices.

In addition, we will use our best endeavor to ensure that other third parties who receive your information shall be bound by privacy restrictions to the extent that is set forth in this policy. However, we shall not be held responsible for any claims and/or damages that may arise regarding the Privacy Policies of any such third parties. By using this website, you do hereby agree to hold us harmless from any claims and/or damages that may arise from the actions of any third parties.

3.1. Group of Companies

As Cargomatic (Thailand) Co., Ltd. (“Company,” “we” or “our”) is part of the Group’s data ecosystem, all of which cooperate and share services. Therefore, the Company may be required to transfer your Personal Data to other companies in the Group or allow other companies in the Group to access your personal data for the purposes set out in this Privacy Notice.

3.2. Our Service Providers

We may hire other companies, agents, or contractors to provide services on our behalf or facilitate the establishment of business relationships with you. We may share your personal information with, including but not limited to, (1) developer, (2) payment service providers, (3) agencies or research agencies, (4) data analytics providers, (5) agents or data research agencies and/or negotiators agreeing to claims, (6) auditors or financial advisors, (7) agents or communications agencies, (8) advertising & marketing materials, (9) payment service providers and agents, (9) payment systems identity verification, (10) hired third-party management service providers, (11) storage service providers and cloud services.

During the management of our business relationships, the service provider may need to access your personal information. However, we will only provide information to our service providers as necessary for such services and will ask them not to use your information for any other purpose.

3.3. Our Business Partners

We may transfer your personal information to business partners for business purposes and services. Any personal data forwarded or shared in this manner is subject to a third-party privacy notice, not under this Privacy Notice.

3.4. Disclosure of personal data

In some cases, we may be required to disclose or share your personal information in order to comply with laws or regulations, including compliance with law enforcement agencies and court orders, and in the event that we believe it is necessary to comply with our legal or regulatory obligations or to protect our rights, the rights of other persons, or for the safety of persons, or to investigate, prevent or deal with fraud or security or security issues.

3.5. Consultants

Consultants include lawyers, technical experts and auditors who help with business operations, prosecuting, or handling legal claims.

4. Transfer of your personal data to abroad

We may disclose or transfer your personal data to third parties or service providers located abroad where the destination country may or may not have an equal level of personal data protection.

5. How long we collect your personal data

We will retain your personal data for a reasonably necessary period of time to achieve the purposes for which we obtained that personal data and to comply with legal and regulatory obligations. However, we may retain your personal data for longer, if necessary, by applicable law.

6. Data Security

The Company recognizes the importance of securing your personal data. Therefore, the Company makes every effort to protect your data by requiring appropriate security measures in place to ensure the security of your personal data and in accordance with the confidentiality of personal data to prevent the loss and/or unlawful or unauthorize access, usage, conversion, modification, disclosure, or destruction. We will ensure that at all times, we have the space to store your personal data and implement processing practices, including physical security measures in accordance with the company’s information technology security policies and practices. We will require service providers to strictly comply with privacy and data security requirements.

7. External Links

If any part of this website contains links to other websites, those sites may not operate under this statement. You are advised to check the privacy statements on those websites to understand their policies on the collection, usage, transferal, and disclosure of personal data.

8. Rights of personal data subjects

Under the provisions of the law and the exceptions under applicable law. You may have the following listed rights:

Access: You may have the right to request access to or obtain copies of the personal data we collect, use, or disclose about you for your privacy and security. We may ask you to prove your identity before providing you with the information you request.

Corrective: You may have the right to request that personal data be corrected that we collect, use, or disclose about you to be accurate, current, complete, and not misleading.

Data Transfer: You may have the right to obtain the following personal information we hold about you in an organized and readable format electronically, and to send or transfer it to another personal data controller: (a) personal information you have provided to us and (b) where we have your consent to collect, use, or disclose to fulfill the contracts we have with you.

Objection: You may have the right to object to collection, use, or disclose your personal information, such as objections to direct marketing.

Requesting a suspension of use: You may have the right to request that your personal data be suspended in certain circumstances.

Withdrawal of consent: For the purposes for which you have consented to our collection, use, or disclose your personal information, you have the right to withdraw your consent at any time. In the event of withdrawal of consent, we will only use your personal data if permitted by law.

Data deletion or destruction: You may have the right to ask us to delete or destroy or make your personal information that we collect, use, or disclose unless it is information that we cannot identify the owner of the data, or unless our retention is for compliance with the law or to establish a legal claim for the use or protection of legal claims.

Filing a complaint: You may have the right to file a complaint with a competent authority in case you believe the collection, use, or disclosure of your personal data is unlawful or inconsistent with applicable data protection laws.

9. Contact Us Details

If you wish to exercise your rights in relation to your personal data, or if you have questions about your personal data under this Privacy Policy, please contact us or our personal data protection officer. E-mail: [email protected]